BigBro Toundra: a travel tech platform for tailor-made travel agencies/DMC/tour operator

Big Bro Travel

In an increasingly competitive tourism market, travel agencies and tour operators must work faster, with greater accuracy, while delivering highly personalized experiences.

To meet these challenges, we developed BigBro for Toundra, a travel tech platform designed to simplify the production and booking of tailor-made trips.

Why travel agencies need a dedicated platform

Building a tailor-made trip involves complex workflows:

• Searching for suppliers (hotels, activities, services)

• Checking availability and pricing

• Creating customized itineraries

• Handling frequent changes

• Managing bookings and client files

Without the right tools, this leads to:👉 time loss👉 errors👉 limited scalability

👉 This is exactly what BigBro solves.

BigBro: a booking and production platform for travel professionals

BigBro is a business platform designed for travel agencies, enabling teams to:

• Build tailor-made trips quickly

• Manage a basket of services (accommodation, activities, transport)

• Modify itineraries in real time

• Centralize all data in one place

• Track client files from start to finish

👉 The result: faster, more reliable trip production.

Supplier and client connectivity: a key advantage

One of BigBro’s core strengths is its advanced connectivity:

On the supplier side:

• Access to offers in real time

• Up-to-date availability and pricing

• Fewer manual exchanges

On the client side:

• Better tracking of bookings

• Smoother communication

• Greater transparency

👉 A platform that streamlines the entire travel value chain.

Agile development aligned with real-world needs

The project was developed using Agile Scrum, with:

• Short iterations

• Continuous feedback from Toundra teams

• Feature prioritization based on real usage

👉 The goal: build a solution truly adapted to travel professionals.

A modern and scalable technical architecture

BigBro is built on modern technologies, ensuring:

• High performance

• Scalability

• Integration with supplier APIs

• Long-term maintainability

👉 A strong foundation to support growth.

What are the benefits for travel professionals?

With BigBro:

• ⏱️ Faster trip production

• 📉 Reduced operational errors

• ⚡ Improved responsiveness

• 🎯 Better personalization

• 📊 More efficient file management

👉 Teams can focus on what matters most: advising clients and delivering great experiences.

A travel tech solution built for tailor-made travel

BigBro represents a new generation of tools:

👉 platforms specifically designed for tailor-made travel agencies

👉 combining:

• production

• booking

• connectivity

• client management

• 
  

Conclusion: technology serving travel performance

With BigBro, Toundra now benefits from a robust platform that supports its growth and operational efficiency.

This project reflects a strong belief:

👉 technology should simplify operations, not complicate them.